CONTACT US
Tel: 01343 549759
FAQ
01
How do I place an order?
Its simple, just add the items to your basket, choose the correct delivery option or collection and place your order.
02
Shipping
Please contact us if you have any questions about shipping, some items can only be delivered locally (Morayshire and Aberdeenshire). When ordering please check the list of delivery options and choose the correct one for your order. Get in touch on the contacts page if unsure.
03
Returns & refunds
We will only accept returns if a faulty part is reported before assembly and all parts are returned in original packaging without damage.
In the unlikely event on receipt of goods that there are broken or missing parts, we will send a new part to complete kit. Any part missing does not constitute an automatic return, although we will authorize an exchange if we are unable to supply a new part.
If you have any problems with your order please contact us at via the contacts page or at admin@speysidestoves.co.uk and one of our team will get back to you.